Privacy Policy

We collect the following information to deliver our services and meet your needs:

• •Personal information: We collect personal information such as your last name, address, phone number, email address, date of birth and any other relevant information you submit during sign-up.
• •Identity information and KYC/KYB verification: To meet legal identity verification (KYC) and anti-money laundering (AML) requirements, we collect additional identification information, such as official ID documents, proof of address, and information related to your professional or commercial activity (KYB).
• •Financial information: We collect financial information related to your transactions, such as amounts, payment nature, bank card details and currency conversion histories, in order to manage payment services, crypto conversions and Mastercard card issuance.
• •Technical information: We collect technical data, such as your IP address, browser type, operating system and information related to your use of our app or website (e.g. pages visited, clicks, browsing time) for analysis and service improvement purposes.

We use the information collected for the following purposes:

• •Service delivery: To provide our IBAN account management, currency conversion, crypto wallet, Mastercard card issuance, OZA rewards services, etc.
• •Identity verification: As part of the KYC/KYB process and to comply with anti-money laundering and counter-terrorism financing regulations.
• •Service improvement: To analyze the use of our services and improve user experience, optimize security and respond to your support requests.
• •Communication with you: To send you information related to your accounts and transactions, keep you informed of service updates, or notify you of important changes to our Terms of Sale or Terms of Use.

We may share your information in the following cases:

• •With service providers: We work with partners and third-party service providers that help us deliver our services (e.g. identity verification services, data hosting, payment processing). These providers act on our behalf and are bound by strict confidentiality and security obligations.
• •Legal compliance: If required by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, investigate fraud or respond to public authority requests.
• •In commercial transactions: In the event of a merger, acquisition, sale of assets or bankruptcy, your information may be transferred as part of the transaction, subject to legal confidentiality obligations.

We put in place physical, electronic and administrative security measures to protect your personal and financial information from any unauthorized access, disclosure, modification or destruction. This includes the use of encryption technologies and security practices to protect your data during transactions.

However, you are also responsible for the confidentiality of your sign-in information (credentials and password) and must take steps to prevent any unauthorized use of your account.

In accordance with applicable law, you have the following rights regarding your personal information:

• •Right of access: You have the right to obtain a copy of the personal data we hold about you.
• •Right to rectification: You can correct or update your personal information if it is inaccurate or incomplete.
• •Right to erasure: You can request the deletion of your personal data, subject to legal or contractual obligations that prevent us from doing so.
• •Right to object: You can object to the processing of your personal data in certain situations, including for marketing purposes.
• •Right to portability: You can request to receive your personal data in a structured, commonly used and transferable format to another data controller.

Pour exercer ces droits, veuillez nous contacter à l'adresse suivante : contact@ozapay.fr

The information we collect may be transferred to and stored in countries outside your country of residence. These countries may not provide a level of personal data protection equivalent to that of your country. In such a case, we take steps to ensure that your information benefits from adequate protection in accordance with applicable law.

We use cookies and similar technologies to improve your user experience, analyze trends, administer the website, track user movements and collect demographic information. You can manage your cookie preferences by adjusting your browser settings.

We reserve the right to change this Privacy Policy at any time. Any change will be published on our website or in the app, and will take effect upon publication. By continuing to use our services after the policy is updated, you accept the new terms.

If you have questions about this Privacy Policy or wish to exercise your rights, feel free to contact us: